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Kraiburg TPE – global IT infrastructure services

When rubber manufacturer Gummiwerk Kraiburg spun off its thermoplastic elastomer business in 2001, the newly founded subsidiary KRAIBURG TPE had to establish an IT organisation and landscape of its own. To do so, KRAIBURG TPE called on InfraServ Gendorf – and continues to rely on their services today.

The Task

When rubber manufacturer Gummiwerk Kraiburg spun off its thermoplastic elastomer business in 2001, the newly founded subsidiary KRAIBURG TPE had to establish an IT organisation and landscape of its own with all the essential corporate functions as quickly as possible. To do so, KRAIBURG TPE called on InfraServ Gendorf – and continues to rely on their services today. Requirements included the establishment of a suitable IT infrastructure and application landscape with SAP R3 as an ERP system. The young enterprise had set ambitious growth goals for itself, which it primarily sought to achieve by expanding its international business.

Our Integrated Solution

InfraServ Gendorf took advantage of its long-term experience with medium-sized companies from the process industry to develop the IT solution that was right for KRAIBURG TPE. System availability had top priority from the outset, an objective which was achieved by such means as the use of redundant data processing centres.

Even though KRAIBURG TPE initially only had small distribution locations outside of Germany, InfraServ Gendorf developed a scalable IT solution which was already designed for future international growth. A primarily centrally controlled IT system for an increasingly decentralised company was planned and implemented. This way, new locations could be flexibly integrated step-by-step – without requiring IT personnel of their own right away.

In specific terms, InfraServ Gendorf assembled the IT solution for KRAIBURG TPE from the following components:

  • Centralised data processing centres for the entire company at the two locations Waldkraiburg (Citrix, Exchange, Sharepoint etc.) and Gendorf (SAP and archive).

  • Global VPN-based WAN with Barracuda firewall systems. Additional use of WAN optimisation systems for branch offices in Asia in order to accommodate the high latency values and large data volumes.

  • Local networks primarily HP-based Decentralised server systems for process data technology, unified Skype-based communication for business, file and print services.

  • Provision of physical workplace systems with central software loading and management. Additional provision of applications and virtual desktops via Citrix technology.

Dependalbe Partner

KRAIBURG TPE has grown from a spin-off with fewer than 100 employees to a global corporation with more than 500 employees. And InfraServ Gendorf accompanied it through this rapid growth by providing it with the IT infrastructure it needed. Thanks to InfraServ Gendorf’s forward-looking planning, entire system changes were never necessary. Instead, the IT infrastructure grew flexibly along with the company and was thus an important trailblazer for KRAIBURG TPE’s internationalisation. Today, the company has an easily scalable, flexible and highly available infrastructure implemented by InfraServ Gendorf, which continues to manage it and develop it further.

The flexibility can be seen in customer support: When, after its initial establishment, KRAIBURG TPE only had one IT employee of its own, InfraServ Gendorf acted as a central point of contact for all IT problems which KRAIBURG TPE’s employees had. As the company hired more and more of its own IT personnel over the course of its rapid growth, InfraServ Gendorf intertwined the processes in support with those of KRAIBURG TPE so seamlessly that the employees today can’t tell whether they’re talking to a contact person at InfraServ Gendorf, or with one of their colleagues from their own company. The responsibilities and the ticket system are defined so clearly that the customer’s own employees and the service organisation of InfraServ Gendorf completement one another ideally.